You can call us, visit our store, or fill out the contact form on our website.

Most common repairs are completed the same day or within 24 hours. Complex issues may take 3–5 business days.

Yes, we offer a warranty on parts and labor for all repairs.

If a repair isn’t possible, we’ll discuss alternative solutions, including recycling or replacements.

Yes, we only use high-quality, genuine parts for repairs

Yes, though the success depends on the extent of the damage. Bring your device for an assessment.

Yes, we offer on-site repair services for certain issues. Contact us to check availability.

Reach us by phone, email, or through the contact form on our website.

We accept mobile money (e.g., M-Pesa), credit/debit cards, and cash.

We take data privacy seriously, but we recommend backing up your device before repairs.

No, we offer free diagnostics for all devices. Once we assess the issue, we’ll provide a quote before proceeding with repairs.

Yes, you can call or visit our store to get real-time updates on your repair progress or visit out tracking page for updates.

We handle repairs for most major brands, including Apple, Samsung, Huawei, Lenovo, Dell, HP, and more.

While we recommend using our genuine parts for quality assurance, we can work with your parts, but we cannot guarantee a warranty in such cases.

We’ll notify you immediately and provide updates if there are any delays due to part availability or unforeseen issues